1 Former seminar participants
The first half hour of our hotline service is free of charge to former participants of our seminars. This service is usually provided via e-mail or, if needed, also via telephone or Web conference.
Please send inquiries or requests for an appointment to
2 Hotline topics
We will be happy to help you with all questions pertaining to the design of sophisticated charts and tables, in other words, relating to topics from our "Excel Charts" seminars. General questions about basic Excel functions (for example, how VLOOKUPworks) are not covered; there is enough relevant specialized literature as well as information on the Internet available to address these issues.
3 Hotline process
All interested parties should please send inquiries to the following e-mail address:
. Former seminar participants should indicate which seminars they have attended.
Please provide the following information:
- Your Excel version
- Your example file
- Your question
- Your name and billing address
4 Hotline fee
Our fee is calculated based on the amount of time required by our consultants:
The charge for every half hour or part thereof is EUR 100.
(The first half hour is free of charge for former participants of the Excel seminars held by H+P.)
If an e-mail response has been arranged, we will provide an estimate of the processing time before we begin.
We cannot guarantee that every question will be answered to your satisfaction. We will only process those questions for which we expect to be able provide a viable solution.
We make this restriction, because the client level of skill in Excel must be taken into account.