IBCS® consultant certification process
The certification process consists of a multi-stage training program with a final exam and the provision of work samples. Annual recertifications ensure sustainability.
A key component of consultant certification is participation in the designated training modules from the HICHERT+FAISST IBCS® Institute. Successful completion of the following modules is required:
- Attending a one-day IBCS® with SUCCESS training as part of either open or in-house events.
- Passing an admission test to proof in-depth knowledge of the SUCCESS formula before attending the certification course.
- Attending the three-day certification course, which addresses issues pertaining to the SUCCESS formula of the IBCS® Standards using practical examples and tasks. In this course, all participants discuss practical examples, work on practice files, and present their own proposed solutions.
- Passing the final examination at the end of the certification course.
- Publication of at least two IBCS® compliant own work samples. Valid examples are PowerPoint slides, report pages, blog posts, articles, video clips and other self-made work results proofing the comprehension of the SUCCESS formula and the ability of its practical application.
IBCS® Certified Consultants (ICCs) and HICHERT+FAISST enter into an agreement, which contains the main rules governing collaboration and issues of confidentiality.
The continued advancement of the IBCS® Standards requires that all ICCs take the current version of the IBCS® into account. For this reason, certification is valid for a limited period of time. The period of initial certification terminates at the end of the following year after signing the agreement.
Recertification serves to ensure a uniform and high level of quality by discussing the development of the Standards, exchanging work samples and fostering the mutual dialogue. ICCs need to provide the following deliverables until Dec 31 of every year in order to maintain certification:
- Update of the personal profile page on hichert.com and maintenance of former work samples.
- Attendance at the IBCS Annual Conference. Exceptions are subject to approval.
Every ICC can raise his certification status by applying for the publication of individual Qualification Achievements (QA) in alignment with his personal goals. QAs will be accepted if they underline the deep understanding for the IBCS® concept and serve either the further development or the dissemination of the IBCS® Standards. Good examples for QAs are:
- Named user stories or testimonials
- IBCS® contributions
- Articles or lectures about IBCS® topics
- New IBCS® templates
- Before-and-after examples
QAs can be handed in at any time. HICHERT+FAISST will award each accepted QA with a “star”. Stars are valid until the end of the third year after the initial publication of the QA (e.g. the release date of a user story or the date of the lecture). A maximum of 5 stars can be achieved.
HICHERT+FAISST provides the following services in conjunction with the certification as IBCS® Certified Consultant and future cooperation:
See the description above.
Support is provided for IBCS® projects, depending on availability. The form of support can be as follows:
- Acquisition: Support of partners in the tender process or in joint preliminary discussions with their prospects or customers.
- Information: Hold talks and trainings for interested parties and customers.
- Project support: Participate in workshops or in the design of concepts.
- Quality assurance: Assume the task of checking compiled results.
Fees are agreed upon on an individual basis for these support services provided by HICHERT+FAISST.
The following materials are available after receiving certification:
- Exhibits: A standard PowerPoint presentation from HICHERT+FAISST on the SUCCESS formula of the IBCS® Standards for a one to two hour presentation. These exhibits may only be used by IBCS® Certified Consultants. Disclosure to third parties is strictly prohibited.
- Course materials: The learning materials handed out at the certification courses in digital form.
- Document of certification stating the current period of validity of certification.
IBCS® Certified Consultants are introduced in the following way:
- Website: An individual profile page to introduce the consultant and to give him an opportunity to present samples of his own work.
- Newsletter: HICHERT+FAISST will publish the certification and report on interesting projects to an appropriate extent.
- Promotion: IBCS® Certified Consultants are permitted to mention the certification and the cooperation with HICHERT+FAISST for promotional purposes.
- Publications: If desired and capacity permits, HICHERT+FAISST will participate in publications in trade journals, blogs, or other forms of PR.
Initial certification costs comprise the costs for satisfying the admission prerequisites as well as EUR 3,200 (+VAT) for the three-day certification course, the examination, the supervision of the work samples, the certificate, the setup of a personal profile page on hichert.com, and the corresponding announcements.
The follow-up recertification costs EUR 1,500 (+VAT) for attendance at the IBCS Annual Conference, evaluation of Qualification Achievements, usage of protected designations and seals, and continued promotion on hichert.com.
IBCS® Certified Consultants can display the following text as an explanation:
“Consultant certified by HICHERT+FAISST in the application of the SUCCESS formula of the IBCS® Standards for successful business communication.”
During the period of certification, certified persons are permitted to use the certification logo provided for such purposes.